RMK CUSTOMER INFORMATION
Store Policies
Clear information about delivery, exchanges, privacy and the terms that apply when shopping with RMK Super Store.
EXCHANGE POLICY AT A GLANCE
No refunds for change of mind. Eligible exchanges are accepted within 24 hours only.
The item must be unworn, unwashed, undamaged and returned with its original tags and proof of purchase.
Shipping & Delivery
Delivery areas, timelines, fees, dispatch and failed delivery guidance.
Kenya-wide delivery
Exchanges Policy
No refunds for change of mind. Eligible exchanges must be requested within 24 hours.
24-hour exchange window
Privacy Policy
How customer, order, payment and website-use information is handled.
Data handled responsibly
Terms & Conditions
Rules applying to website use, orders, payments, delivery and purchases.
Purchase terms
NEED HELP?
Contact RMK Super Store Support
Contact us through the phone, WhatsApp or email details shown on the website. For an order or exchange query, include the order or receipt number.