RMK Super Store
RMK
SUPER STORE
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RMK STORE POLICY

Privacy Policy

How RMK Super Store collects, uses, stores and shares customer information.

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Information we collect

  • Name, phone number, email and account details.
  • Delivery address, order history, product choices and customer-support records.
  • Payment status, M-Pesa references and reconciliation information.
  • Device, browser, IP address and website usage information.

How we use the information

  • Process payments, orders, deliveries, exchanges and customer support.
  • Keep the website secure and prevent fraud or payment misuse.
  • Improve products, stock planning, customer experience and website performance.
  • Send service updates and, where allowed, promotional communications.

When information is shared

Information may be shared only where reasonably necessary with payment providers, delivery partners, hosting providers, analytics tools and professional advisers. RMK Super Store does not sell customer personal information.

Security and retention

We use reasonable organisational and technical safeguards. Information is kept only for as long as needed for orders, customer service, accounting, legal compliance, security and other legitimate business purposes.

Cookies and analytics

Cookies and similar tools may remember preferences, support login, maintain carts and help us understand how the website is used. Browser settings can be used to control cookies.

Your requests

Subject to applicable law, you may ask to access, correct or delete personal information, or object to certain uses. We may need to verify your identity before acting on a request.

Contact

Contact RMK Super Store support for privacy questions or requests, and clearly state that your message concerns personal data.